Shipping policy

Shipping Policy

Thank you for shopping with PureNest Holdings. We are committed to delivering your orders quickly and safely.

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates
We currently offer free shipping on all orders. There are no additional shipping fees charged at checkout.

Delivery Time
Estimated delivery time depends on your location:

• South Africa: 3–7 business days

• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to courier delays or customs processing.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow the progress of your delivery.

Shipping Delays
While we strive to deliver your order on time, delays may occur due to factors beyond our control, including weather conditions, courier service interruptions, or high demand periods.

Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact us within 48 hours of delivery so we can assist you in resolving the issue.

Contact Us
If you have any questions about shipping, please contact us at:
Email: holdingspurenest@gmail.com

Thank you for choosing PureNest Holdings.